
Facilities and support
Kitchen Security and Access Control for Tenants
You need to get in at 4 a.m. and know your stock is safe. Here is how kitchen access and security usually work.
Free to inquire. We reply by email, usually within one business day.
Kitchen security and access covers how you enter (key, code or fob), the hours you may work, who can visit, how storage and equipment are protected and what happens in an emergency. Our kitchens are open 24 hours a day, 7 days a week, with your access defined by your plan and agreement.
Why access and security matter
Food businesses work at unusual hours. Bakers start before sunrise, ghost kitchens run late and caterers prepare on weekends. A kitchen that is open around the clock, with reliable access control, lets you plan production around your orders, not around a building’s opening hours.
Security protects more than property. It keeps unauthorized people away from food, protects your recipes and stock and makes your insurance conversation easier.

How entry works
Operators use physical keys, keypad codes, key fobs or staffed check-in. Each method has trade-offs: codes are easy but can be shared, fobs can be disabled when lost and staffed check-in adds accountability. Ask how access is issued, how it is removed when someone leaves your team and what happens if you lose a credential.
- Individual credentials for each named person
- Immediate removal when someone leaves
- A log of who entered and when
- A plan for lost keys or codes
Operating hours and 24-hour access
Our kitchens are open 24 hours a day, 7 days a week. What you can use depends on your format: hourly renters book sessions, members use scheduled shifts and private tenants may have continuous access. Overnight work needs safe parking, good lighting and a clear process for lone workers.
Check lone-working rules and emergency contact arrangements if you plan to work alone at night.

Working safely during late and early hours
Late-night and early-morning work is common in food businesses and carries extra risk. Park close to the entrance, keep keys ready before you leave your vehicle and tell someone when you arrive and depart. Ensure doors close behind you and never prop them open.
If you work alone, agree a check-in routine with a colleague or the operator, and keep a phone charged and accessible.
Choosing between key, code and fob systems
| System | Strengths | Weaknesses |
|---|---|---|
| Physical key | Simple and reliable | Easy to copy and hard to track |
| Keypad code | Easy to change | Can be shared without notice |
| Key fob or card | Individual, can be disabled | Can be lost or lent |
| Staffed check-in | High accountability | Limited hours and cost |
Many kitchens combine methods, such as a fob for the building and a key for storage. The best system for you balances convenience, security and the number of people who need access.
Whatever the method, insist on individual credentials, a log of entries and a quick process for removing access.
Insurance, liability and your property
The operator’s insurance does not normally cover your stock and equipment. Check your own policy for theft, damage and spoilage, and keep an inventory of anything valuable. Photograph storage areas and labeled stock, which helps if you need to make a claim.
Ask what the operator’s procedure is after a break-in or loss, so you know how to respond quickly.
Visitors, deliveries and guests
Only named, inducted people may work in the kitchen. Visitors, couriers and customers stay in designated areas and never in food preparation zones. Agree how deliveries are received and how couriers collect orders without entering production areas.
See goods receiving and loading access for how deliveries work.
Questions to ask about access before you sign
Ask whether access is by key card, fob or code, whether each person on your team receives a separate credential and how quickly a lost card can be disabled. Confirm the hours you can enter, whether deliveries can arrive outside staffed hours and who lets suppliers in. Ask how the operator records entries and exits, since logs help resolve disputes about missing items or damage.
Handling incidents and reporting concerns
If something goes wrong, such as a door found open, a missing item or a suspicious visitor, report it at once to the operator and record what you saw, when and who was present. Take photographs where it is safe to do so, and preserve any evidence until staff arrive.
Do not confront anyone if you feel unsafe. Prompt, calm reporting protects you and other tenants, and helps the operator improve procedures so that the same problem does not happen again.
Protecting stock, equipment and recipes
Lockable cages, labeled shelves and a clear policy on shared equipment protect your property. Keep high-value ingredients and written formulas locked away, and do not leave valuables on benches. Report missing items immediately so that the operator can check records.
Ask about insurance: the operator’s policy covers the building, while your stock and equipment need your own cover.

Cameras, alarms and emergencies
Cameras and alarms deter theft and help resolve disputes. Know where they are and how footage is used and stored. Learn the location of fire exits, extinguishers, first-aid kits, gas shut-offs and emergency contacts during your induction.
In an emergency, evacuate first, call for help and report afterward. Practice makes you faster.
Access and security checklist for your tour

- How do I enter and who issues credentials?
- What are my access hours in my plan?
- How are visitors and deliveries managed?
- Is storage lockable and monitored?
- Where are cameras, alarms and exits?
- What is the lone-working policy at night?
Bring this list to your kitchen tour and mark each answer, then compare kitchens on the same terms.
Setting up access for a team
List everyone who needs entry and what hours each should have. Provide full names and contact details, and complete induction before access starts. Review the list monthly to remove people who no longer work with you and add new hires promptly.
Agree who is responsible for locking up, setting alarms and reporting incidents. Clear responsibilities prevent small lapses from turning into security problems.
More on equipment and facilities
This page is part of our equipment and facilities guide. Follow the pathways below to move up to the overview, compare alongside topics or go deeper into the detail.
Start with the overview
- Equipment and FacilitiesA practical checklist of the equipment, storage and support facilities that matter when you…
- Pricing and Rental PlansA clear explanation of what you pay for, what changes the price and how to get a quote…
- How Renting WorksSix clear steps from first inquiry to your first confirmed session, with what to prepare…
Compare alongside
- Staff and Changing FacilitiesGood facilities for your team protect hygiene and keep people working well. Here is what to…
- Food Truck Parking and SupportA commissary base is more than a kitchen. Check parking, water, power and waste services…
- Workspace for Food Business OwnersRunning a food business is not only cooking. Here is what to ask about desks, Wi-Fi and…
- Goods Receiving and Loading AccessIngredients in, finished product out: loading access is as important as any oven. Know what…
Go deeper
- Kitchen Rules and HygieneClear standards protect your food, your reputation and the other businesses using the…
- Dry Ingredient and Packaging StorageWhat to know about dry storage in a rented kitchen: sizes, access, labeling, security, pest…
- Contact UsAsk a question, request a quote or arrange a tour. We reply by email, and our kitchens are…
- Rental RequirementsA plain checklist of what you need before you rent, why each item matters and how to check…
Frequently asked questions
Straight answers to the questions food businesses ask most about kitchen security and access.
Are your kitchens open 24 hours?
Yes, open 24 hours a day, 7 days a week, with your own access defined by your plan and agreement.
Can I give my employees access?
Named, inducted team members can be added. Each needs their own credential.
What if I lose my key?
Report it immediately so access can be disabled and replaced.
Are there cameras?
Ask during your tour where cameras are and how footage is used.
Can customers visit?
Visitors stay in designated areas, never in food preparation zones.
Is it safe to work alone at night?
Ask about lighting, parking and lone-working rules, and share your plans with someone.
Can access be limited to my hours?
Yes. Credentials can be scheduled to match your plan.
What happens if the power fails?
Ask about backup arrangements for doors and alarms.
See the kitchen and equipment in person
Tell us what you cook and which equipment matters. We confirm a viewing time by email.